Curriculum vitae

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Derrick Robinson
Senior Technical Project Manager

Profile / Key Skills

  • PRINCE2 and Agile Practitioner certified Technical Project Manager with an HND in Electronics Engineering and significant experience within the ITC, IPT, telecommunications, financial and electronics defence sectors.
  • Highly motivated and well-organised with a broad range of technical skills, enables clear communication with all levels of stakeholder to ensure projects are structured in a well-defined, easy-to-follow manner to avoid ambiguity.
  • Extensive Project Management experience utilising Prince2 and Agile methodologies, as appropriate, delivering hardware and software implementation and testing, user/operations acceptance testing and release to production.
  • Change control, risk management and mitigation.
  • Stakeholder and project board management.
  • Establishment of new technical teams, including the creation of job descriptions, interviewing, day to day management, development and mentoring.
  • Natural ability to identify and create new work processes and procedures to ensure non-ambiguity of roles and responsibilities
  • Strong proficiency in Microsoft Project/Office/Visio, and open source counterparts: LibreOffice, Dia.
  • Datacentre infrastructure implementation and consolidation
  • 12 years hands on Linux experience, including 8 years system administration of LAMP stack.
  • Proficient in WordPress, HTML, CSS, JavaScript, jQuery, PHP, MySQL.
  • Experienced in the creation of new technical teams. Including the creation of job descriptions, interviewing, continuing management and mentoring.
  • Technical pre-sales and bid management, including fully costed technical proposals and work/resource breakdown.
  • Strong analytical and problem solving abilities across technologies and processes.
  • Open and honest rapport that allows good relationship management with key stakeholders.
  • Ability to manage multiple geographically dispersed teams.
  • Exceptional organisational capabilities.
  • Highly tenacious approach doing whatever it takes to ensure delivery.

Employment History

Project-Tools.co.uk

Project Management WebApps

Creator / Owner

Mar 2016 to Present

  • Creator and owner of Project-Tools.co.uk
  • Delivering bespoke web based Project Management tools.
  • Created proof-of-concept Work Request management system as a web app.
  • Delivered electronic version of work requests system based on initial concept devised in 2005.
  • Code released as Open Source on the Sourceforge.net community.
  • Developing new Project Management web apps.

Extended Travel

Dec 2016 to Feb 2017

  • Indochina tour of: Thailand, Laos, Vietnam, Cambodia.

Motion Picture Solutions

Digital Cinema Security / Services

Senior Technical / Security Project Manager

(Contract - Extended)

Aug 2015 to Nov 2016

Brought in to deliver new high security features for the new digital cinema delivery platform. Scoping the project, developing the plans, identifying deliverables, using a mix of traditional Prince2, waterfall and Agile methodologies. Contract then extended to deliver refactored infrastructure services (e.g. network, DR).

  • Delivered MPS’ new flagship DRM (Digital Rights Management) service to the motion picture industry.
  • Working in collaboration with all major Hollywood studios: Disney, Sony, Universal, WB, Paramount and Fox to deliver bespoke system APIs, followed by Integration Testing and UAT.
  • Initial Pen Testing remediation necessitated the implementation of a pair of Thales nShield Connect+ 6000 across distributed data centres, which were both fully implemented within 6 weeks of receiving the vulnerability notification, including bespoke C++ wrapper library.
  • Subsequent full Penetration Testing carried out with SecurityEvaluators.com in USA working very closely with Disney, remediating a handful of minor vulnerabilities to obtain full sign off of the service & infrastructure by both parties.
  • Created Web Application Penetration Testing procedures, how-tos and best practice guides.
  • Created Burp Suite (Web Application Pen Testing) instructions and payloads to cover the OWASP top 10.
  • Implemented bidirectional project management reporting & control, via Ceptah between MS Project to/from Jira.
  • Implemented standard Prince2, Agile and ITIL working methodologies and best practices.
  • Defined new working process & procedures. e.g. Out of Hours, Service Outage.
  • Created new Jira solutions to deliver new working practices. e.g. Change Control.

Telappliant

VoIP Cloud Services

Development Project Manager

(Permanent)

Dec 2013 to Jul 2015

Development team management, including staff appraisals, career planning and mentoring. Workload planning to determine resource requirements, management of third parties and recruitment of additional specialist developers. Day to day working in an Agile delivery environment, including daily scrum and status reporting.

Delivered:

  • Workflow request system to allow management of work requests in to the team.
  • SalesForce CRM to OS Commerce integration, utilising Informatica for database replication and synchronisation.
  • Asterisk Gateways upgrade to v12 on new virtualised VoIP server clusters, including new Java ‘Fast Asterisk Gateway Interface’.
  • Automated Failover Outage Portal. Also requiring MySQL Data cleanse.
  • P2V Migration of 950 legacy Gentoo Linux physical servers to a new VMWare virtual platform utilising latest CentOS Linux OS on Dell PowerEdge blade servers.
  • Product Management launches: BT Number Porting, SmartStats, VoIPOffice Communicator.
  • Hands-on shell scripting, PHP coding and command line MySQL.
  • Full set of Development department processes and procedures from scratch.
  • Functional and User Acceptance Testing (UAT) Management.

Tech-Academy

IT Consultancy

Senior Technical Project Manager

(Independent Consultant)

Feb 2008 to Nov 2013

Delivered IT consultancy and infrastructure implementations to SoHo and small businesses.

  • Creating and presenting client proposals.
  • Customer consultation and bid management, including full resource planning and costing for proposals.
  • Implementation of desktop, server and network infrastructure.
  • Systems administration of Linux servers and remote LAMP (Linux, Apache, MySQL, PHP) stack.
  • Integration of open source eCommerce solutions (ZenCart, Magento).
  • Web site development, utilising open source CMS (WordPress, Joomla).
  • Hand coding HTML/CSS, PHP/MySQL, JavaScript and shell scripting.
  • Network security penetration testing and Security lab virtualisation (Oracle VirtualBox, VMWare).
  • Development and ongoing content creation of tech-academy.co.uk

COLT Telecommunications

Global Telecommunications

IT Infrastructure Project Manager

(Contract)

Apr 2007 to Jul 2007

Delivered the data centre infrastructure implementation of the new 'COLT Online' web based business solutions programme within 6 weeks, further to the initial project's 4 month delay. Created specifications and implemented phase 2 (scaling) of the infrastructure delivery.

  • Managed urgent key infrastructure changes for implementation out of hours, whilst personally assisting the RHEL (Red Hat Enterprise Linux) engineering team to meet new aggressive business timescales.
  • Senior stakeholder management to obtain sign off for phase 2 budget.

Atos Origin

Global IT Services

Senior Data Centre Project Manager

(SC - Government Clearance. Contract)

Jan 2007 to Apr 2007

Under SC security clearance, project managed the infrastructure transition for the Department for Constitutional Affairs from three incumbent suppliers, to a single unified solution within Atos Origin's data centres. The estate consisted 2,700 distributed servers providing local applications and services, and 150 base servers providing messaging, file & print services.

  • Produced Business Case, PID, WBS, CRAID logs and acted as senior stakeholder liaison.
  • Developed a new detailed plan to meet all Prince 2 requirements (consisting of 270 milestones & 300 products).
  • Produced detailed resource analysis to determine optimum personnel requirements and recruited new team members to ensure on time project delivery.
  • Responsible for managing project governance within Prince 2 standards, worked with the PMO to ensure all project deliverables were to the required standards, produced and managed project communications.

Reuters

Global News & Financial Information Services

Head of Reuters Shared Infrastructure Consultants

(Permanent)

Jul 2005 to Nov 2006

Lead a team of 20 technical consultants for shared infrastructure within Reuters.

  • Established a new team of 9 senior technical consultants; created new job specifications; recruited new team members, including an additional 11 systems engineers in Thailand.
  • Created new workflow methodology to manage workload across the whole of the group.
  • Developed new group web portal and new online work request system.
  • Created new online Capabilities Catalogue to allow internal consultants and customers to better understand the company's Shared Infrastructure standards and capabilities.
  • Managed the overall group’s annual budget and roadmap (aligned to partner development group's roadmaps).
  • Performed detailed technical reviews of new companywide project proposals to ensure proposed infrastructure adhered to company standards (including: Tivoli Management Systems; EMC SAN, Clariion / DMX; Cisco Network Cell Infrastructure; Microsoft/HP, Solaris/SUN Server Builds; SQL/Windows, Oracle/Unix Databases).
  • Carried out R&D project for Operations dashboard (TADDM, SNMP traps into Splunk).

NetSet UK

IT Consultancy

Senior Technical Consultant

(Permanent)

Apr 2003 to Jun 2005

Implementing IT and network infrastructure solutions to small businesses.

  • Ensuring all client projects were thoroughly planned and managed to agreed timescales
    and budgets.
  • Implementation of Prince 2 Project Management methodology, including; Formalisation of
    Customer Requirements, Risk & Issue Management, Planning and chairing of
    Project Boards.
  • Supporting new client acquisition, including the production of bespoke client proposals.
  • Planning, Costing and Resource Management from bid through to implementation.
  • Technical implementation of customers infrastructure and systems, ranging from:
  • Installation and configuration of network infrastructure.
  • Installation and configuration of file servers.
  • Creation of new customer web sites.
  • Client PC installation, configuration and repair.
  • Company Responsibilities:
  • Financial Management: Sales & Purchase Ledger, Invoicing, Cash-Flow, VAT Accounting.
  • Business Management: Strategic company direction.
  • Technical Management: Infrastructure Development, Test, Build, Integration & Maintenance.
  • Marketing & Sales Management: Campaigns and Media development.
  • Creation of new company web site: netsetuk.com.
  • Creation of new Retainer Service and corresponding contract.
  • Research & Development of new IT Solutions.

Cable & Wireless

Global Telecommunications

Senior Technical Infrastructure Project Manager

(Contract)

Aug 2002 to Mar 2003

Project managed Camp;W's Real Time Nostro financial programme during initiation and business sign off up to project implementation, to install a new eCommerce banking application, and associated platform infrastructure.

  • Delivery of the programme’s plans and overall Statement of Work.
  • Delivered technical specifications and project management documentation for extensive due diligence exercise to a select board of the world’s major clearing banks.
  • Programme budgeting to determine personnel, resource and financial requirements.
  • Managing central team in London, comprising of: Application Development, Testing, Support and Infrastructure implementation.

COLT Telecommunications

Global Telecommunications

Senior IT Project Manager

(Contract - Extended)

Dec 2000 to Aug 2002

Initially brought into project manage the technical fix & repair of COLT’s two existing data centres to provide a consistent infrastructure base. After successful completion, I was then asked to stay on and delivered:

  • Technical delivery of COLT's largest (£12.7M) outsourced IT contract for Regus PLC, managing a team of 14 engineers.
  • Successful migration of Regus internal server infrastructure (over 120 core system and business servers) into COLT's new data centres. Achieved whilst providing zero down time by working evenings / weekends.
  • Infrastructure Rationalisation / Consolidation of European Data Centres into UK based Data Centres.
  • Management and Delivery of two new Internet Data Centres, including all IT Infrastructure.
  • Management and Delivery of IT Migration, eCommerce and Internet Infrastructure Projects.
  • Pre-Sales Bid Management, including cost analysis and proposal development.
  • Third party liaison and management throughout the full project life cycle.
  • Creation and Development of Professional Services department Business Processes.

MCI  WorldCom

Global Telecommunications

Technical Programme Manager

(Contract - Extended)

Nov 1999 to Dec 2000

European Programme Management of WorldCom's Business Markets SME IT Programme, from initial concept and financial justifications through to $19.5M Business Case sign-off and technical implementation.

  • Initial Development of the Programme’s Business Feasibility Study.
  • Creation of Programme's Statement of Requirements, Investment Proposals, and Fully Resourced Project Plans.
  • Creation of a new project team of 26 staff, consisting of Project Managers (4), internal technical staff (10), IT & Support contractors (12) and external suppliers (Computacenter, GEC, IBM, Novadigm, Dicota, Canon).
  • Ongoing Programme Management from both Amsterdam (Programme's European HQ) and London.
  • Extensive European travel throughout the overall programme.
  • Contract negotiation and liaison with manufacturers, suppliers and resellers.
  • Management and Delivery of new corporate Data Centre.
  • Migration of services, customers and infrastructure into new Data Centre.
  • Implementation of mini data centres for WorldCom's satellite offices/sites.

MCI

Global Telecommunications

Senior Technical Project Manager

(Contract - Extended)

Jun 1999 to Nov 1999

  • Project Management of MIS Technical Infrastructure, and Implementation Projects to ensure the scope of the projects are correctly identified and agreed, and project timescales, deliverables and budgets are met.
  • Management of Virtual Teams, developing Schedules of Work, and Delivery of Resources.
  • Portfolio of nine concurrent projects, including:
  • Migration of over 80 NT Servers from 2 central London sites to a new Data Centre within central London.
  • Implementation of 20 New NT Servers across 14 major UK cities, including the provision of 450 PCs.
  • Implementation of a New Sales Software Application, implemented through Intranet to Sales Team.

Legal & General

UK Financial Services

E-Commerce & Windows NT Project Manager

(Contract - Extended)

Mar 1998 to May 1999

  • Development of Internet Infrastructure Business Cases, Project Proposals, Financial Projections,
    Project Plans and Budgets.
  • Project Management, Development and Implementation of L&G's Internet Infrastructure for Email, Internet Web Browsing and Intranet Services, including the back-office systems and 7,700 end user client PC systems.
  • Project Management of NT Server Infrastructure for previous Ad-hoc Implementation of 50 NT Servers, into a structured domain across all of L&G's sites, and standard NT Desktop for all of L&G.

Ericsson Data

Global Telecommunications

Senior IT Project Manager

(Contract - Extended)

May 1997 to Mar 1998

  • Development of Business Cases, Project Proposals, Feasibility Studies, Budgets and Project Plans.
  • Responsible for a team of twelve engineers and two project administration support staff.
  • Project Management, Development and Implementation of Ericsson's UK Internet Gateway and Extranet Firewall.
  • Project Management, Development and Implementation of NT Conversion Project Plan, to upgrade 20 Banyan and Novell Servers to Windows NT4 Servers, and 650 Clients to Windows NT Workstation and Office 97.
  • Project Management, Developed and Implementation of Banyan Vines 7 Upgrade Project, to upgrade all of Ericsson’s Banyan Servers Hardware and Software, across the four major Ericsson sites in the UK.

Digital Equipment Corporation

Global IT/Electronics Manufacturer

Win 95 Roll-Out & Helpdesk Implementation Project Manager

(Contract - Extended)

Dec 1996 to Apr 1997

  • Project managed Roll-out of Windows 95 to 450 Client PCs from Windows NT4 Severs running on DEC Alpha Platforms. Responsible for a team of eight desktop engineers.
  • Configuration and Implementation of a new Helpdesk system running on Windows 95 client and NT/Alpha Server.
  • Developed Key Management Reports for new Helpdesk system using Crystal Report Writer 32.
  • Interim Helpdesk Manager on behalf of Digital Equipment Corporation for SmithKline Beecham.

Career break - Around the World Travel

Nov 1995 to Dec 1996

  • Realised long term ambition of travelling around the world. Visited eleven countries. Those being, in order visited: India, Sri-Lanka, Thailand, Malaysia, Singapore, Australia, New Zealand, Fiji, USA, Mexico and Canada.

British Telecom

Global Telecommunications

Sept 1987 to Nov 1995

BT Logistics

Supply Channel Project Manager

(Permanent)

May 1992 to Nov 1995

  • Responsible for implementing new materials supply channels to 20,000 BT field engineers.
  • Financial savings of £95 million, reduced site and manpower base.
  • Production of National Implementation Plan, Project Definition Report and Feasibility Study, incorporating complex statistical modelling.
  • Leading Total Quality Management, Improvement Team to enhance project communications within the division.

 

BT Payphones

Project Support Manager

(Permanent)

Nov 1990 to May 1992

  • Implemented the successful transformation of spares supply routes to 2,000 BT Payphone field engineers. Reduced operating stock levels by £12M.
  • Introduced standard practices to meet customer and BSI (British Standards Institute) audit requirements, and new standard re-usable packaging allowing immediate savings of £200K per year.

 

BT Fulcrum

Electronics Engineering Development Project Manager

(Permanent)

Sept 1987 to Nov 1990

  • Responsible for Test Development of Private Circuits (KiloStream, MegaStream, ISDN), Pagers and Payphones.
  • Payphone Reliability Project increased the service level of BT Payphones from 66% to 96%.
  • Managed a team of 7 Technicians, designing and implementing specialist electronic test equipment and procedures for the test and repair of Payphone and telecommunications equipment.

Livingstone Hire

European Electronic Test Equipment Rental

Senior Electronics Design Engineer

(Permanent)

Aug 1986 to Sept 1987

  • Designing Automated Test Equipment to aid testing and calibration of numerous types of electronic test equipment, from simple Power Supplies to advanced Network and Spectrum Analysers.

RACAL Positioning Systems

Global Military Electronics Manufacturer

Electronics Design Engineer

(Permanent)

Sept 1983 to Aug 1986

  • Team leader, responsible for three Technicians developing Automatic Test Equipment for microprocessor based RF precise positioning equipment (pre GPS).
  • Intel 80x86 Assembly Programming on an ISIS Development Station, and BASIC on IBM PCs.

Qualifications

  • APM GroupPrince2 Practitioner (Re-Registration)Jun 2015
  • APM GroupAgile Foundation & PractitionerOct 2013
  • EC-CouncilCertified Ethical Hacker (93% pass mark)Mar 2012
  • APM GroupPrince2 PractitionerJan 2005
  • APM GroupPrince2 FoundationMay 2001
  • Kingston UniversityDiploma in Management StudiesJun 1995
    Electives: Finance (A), Small Business (A)
  • Kingston UniversityCertificate in ManagementJun 1994
    Electives: Finance (A), Small Business (A)
  • Kingston CollegeHND in Electronics EngineeringJun 1983

Courses

  • AtlassianJIRA Admin Part 2: User Mgmt & SchemesNov 2015
  • AtlassianJIRA Admin Part 1: Project ConfigurationNov 2015
  • Highlander TrainingHTML5Aug 2012
  • Academy ClassjQueryJul 2012
  • Academy ClassJavaScriptJul 2012
  • StayAhead TrainingPHP & MySQL for Web DevelopmentJul 2012
  • Koenig SolutionsRed Hat Apache Server hardeningJun 2012
  • Koenig SolutionsCisco CCNA ICND1Jun 2012
  • Koenig SolutionsPythonJun 2012
  • Koenig SolutionsC++ Object Orientated ProgrammingJun 2012
  • Koenig SolutionsObject Oriented Thought ProcessMay 2012
  • StayAhead Training LondonPerl 5Apr 2012
  • City UniversityC / C++Jul 2011 / Dec 2011
  • Silicon BeachAdvanced WordPress DevelopmentApril 2010
  • City UniversityUnix Shell ScriptingDec 2009
  • LCSEPHP & MySQL, Web DevelopmentFeb 2008
  • GB DirectHTML & CSSNov 2007
  • GB DirectLinux / Unix LPI 101 / LPI 102Nov 2006

Hobbies and Interests

  • Computing, Operating Systems, Internet, Electronics, Swimming, Mountain Biking, SCUBA Diving, Guitar, Sci-Fi, Fringe Theatre